How can we help?

Open your profile, choose Email, and enter the new address. We send a confirmation link to it, and the change applies once you follow that link.

Use the reset link on the sign-in page. The link works for one hour. If nothing arrives, check the spam folder before asking for another.

Choose Delete account at the bottom of your profile. Your data is removed after 30 days, and you can cancel the deletion until then.

Plans renew on the same day each month. You get a receipt by email the day before, and again once the payment goes through.

Yes, within 14 days of a payment. Write to us with the receipt number and we will refund the full amount.

Choose Plan in your profile. An upgrade starts at once and is charged pro rata. A downgrade starts at the next renewal.

Your account details, the content you create, and basic usage logs that we delete after 90 days. We do not sell any of it.

Choose Export in your profile. You receive a link to a zip file with your content in open formats within a few minutes.

Only you, unless you share it. Shared links can be switched off at any time from the same place you created them.